Terms of service

This website is operated by Wags and Whiskerz. Throughout the site, the terms “we”, “us” and “our” refer to Wags and Whiskerz. By visiting our site and/or purchasing something from us, you agree to be bound by the following terms and conditions.

1. Online Store Terms

By using this site, you confirm that you are at least the age of majority in your jurisdiction or have given consent for any minor dependents to use this site.
You may not use our products for any illegal or unauthorised purpose.

2. General Conditions

We reserve the right to refuse service to anyone at any time.
You agree not to reproduce, duplicate, copy or exploit any portion of the Service without written permission.

3. Products & Accuracy

We make every effort to display our products as accurately as possible. However, we cannot guarantee that all descriptions, images, or other content are completely error-free.
We reserve the right to modify or discontinue products at any time without notice.

4. Pricing & Payments

All prices are listed in AUD (or your currency) and are subject to change without notice.
We reserve the right to refuse or cancel any order at our discretion.

5. Shipping

We work with international suppliers, so shipping times may vary. Estimated delivery times are provided as a guide only and are not guaranteed.

6. Returns & Refunds

Please refer to our Returns & Refund Policy for detailed information.
Nothing in this policy excludes your rights under applicable consumer law.

7. Australian Consumer Law

Nothing in these Terms excludes, restricts, or modifies any rights you may have under the Australian Consumer Law or any other applicable law.
Where goods are faulty, not as described, or not of acceptable quality, you are entitled to a repair, replacement, or refund as required by law.